FAQs

Frequently Asked Questions (FAQs)

Ordering & Payments
What currency are your prices listed in?
All prices on our website are displayed and processed in US Dollars (USD).

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and secure online payment gateways.

Can I change or cancel my order after it’s placed?
To ensure fast delivery, we process orders quickly. Please contact [email protected] within 30 minutes of placing your order if you need to make a change. Once an order has reached the “Processing” stage, it cannot be canceled.

Shipping & Delivery
Do you ship internationally?
Yes! We provide worldwide shipping. No matter where you are, we want to bring your favorite scents to your doorstep.

How long will it take to receive my order?

Processing Time: 1–3 business days.

Shipping Time: Varies by location. Domestic US orders typically arrive within 3–7 business days, while international orders may take 7–21 business days depending on customs.

How can I track my package?
Once your order ships, you will receive a confirmation email containing your tracking number and a link to monitor your shipment’s progress.

Returns & Refunds
What is your return policy?
We want you to love your purchase. If you are not satisfied, you may return unused and unopened items within 30 days of delivery.

How do I start a return?
Please email our support team at [email protected] with your order number and the reason for the return. We will provide you with further instructions.

When will I receive my refund?
Once we receive and inspect your return, we will process your refund to your original payment method. This typically takes 5–10 business days to appear on your statement.

Product Information
Are your products cruelty-free?
Bath & Body Works has a long-standing commitment to ending animal testing. We do not test our finished products on animals.

How can I find out about restocks?
The best way to stay updated on restocks and new seasonal launches is to sign up for our newsletter or follow us on our official social media channels.

Contact Us
Still have questions? We are here to help!
Email: [email protected]
Website: https://www.bathbadywork.com